Durndord King is hoping to get a refund for his once-a-year vacation coverage coverage he couldn’t use because of the pandemic. Is that doable?
Just before the pandemic, I compensated $1,025 for an yearly vacation insurance policy coverage by way of Allianz for my spouse and me. She’s in her 70s, and I’m in my 80s. Then COVID-19 arrived together, and we had to terminate almost everything we prepared to do in Europe. So our policy turned ineffective.
I questioned Allianz if we could transfer our policy to next yr when journey seems to be coming back. The business supplied a 90-working day extension, but it’s clear that there will be no vacation for us for the duration of those 90 times. I’d like your assistance to either get a refund for this ineffective annual journey coverage or have the plan prolonged for another calendar year when it seems we will in fact be ready to make use of it. — Durndord King, Santa Monica, Calif.
I’m sorry you experienced to cancel your excursion to Europe. You would consider that your journey insurance policy would be refundable, but it typically isn’t.
Allianz vacation insurance policies plans supply coverage for any excursions that are extra than 100 miles from your house and come about all through the policy’s productive period. So it would have also used to your journeys in the U.S. to pay a visit to mates and spouse and children during the summer months and holidays. If you want to cancel your yearly vacation coverage, you can do so for any motive and get a prorated quality refund.
It appears you requested for an extension of your plan. Allianz was presenting extensions in the course of the pandemic on a scenario-by-case basis, so it provided you an more 90 days of coverage. But you advised an Allianz agent you could not use the more 90 days, which is totally comprehensible.
Journey insurance coverage businesses have some flexibility when it will come to requests like yours. You could have appealed to Allianz on line (I suggest a published charm with any documentation). You could have also appealed to an government at Allianz. The Elliott Advocacy investigation crew lists the names, quantities, and electronic mail addresses in our database.
A gesture of goodwill from Allianz: A refund for your annual journey insurance plan
By the way, I have the identical once-a-year vacation insurance plan that you do. It makes a lot of feeling for tourists who acquire several trips in a yr.
Regretably, the time for a prorated refund experienced now handed by the time you contacted me, and a 90-day extension wouldn’t have been helpful. The terms of your travel insurance coverage acquire had been apparent, but you had been asking the company to bend a rule during a pandemic. I imagine that was a fair request.
I contacted Allianz on your behalf. A agent claimed that as a “one-time consideration” it would refund your approach in complete.