Can JetBlue seriously refuse to permit my cat fly residence from trip?!

Table of Contents Traveling with a particular catJetBlue: We’re temporarily prohibiting all animals from flying to or from the Dominican RepublicAsking JetBlue: What is protecting against me from traveling home with my cat?“I’m intended to be flying residence with my cat in 3 times. Aid!”Animal lovers have achieved the correct […]

Flying with your cat internationally can be difficult — specifically when an airline changes its pet policy mid-journey.

Yekis Fortunato uncovered out just how complex right after flying JetBlue to the Dominican Republic with her 19-yr-aged cat, Foxxy. Shockingly, before long right after arrival, the airline summarily canceled the feline’s return flight. The reason? JetBlue’s up-to-date coverage prohibiting any animals from traveling to or from the island on its aircraft.

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Now Fortunato is begging the Elliott Advocacy staff to check with JetBlue to allow her beloved cat fly residence as scheduled.

Can we get JetBlue to alter its head? Or will Foxxy be forced to become a lasting resident of the Dominican Republic?

Fortunato’s disagreeable encounter serves as a warning to pet fans just about everywhere — rules concerning animal transportation can transform instantly. So it’s vital to contemplate that just before traveling off on an worldwide journey with your cat or pet dog. In any other case, you also may possibly obtain by yourself with the similar awful predicament dealing with Fortunato.

Traveling with a particular cat

In July, Fortunato took her previous buddy Foxxy to the Dominican Republic on an prolonged trip. She (Fortunato, not Foxxy) supposed to volunteer on the island and go to with family members.

The duo landed safely and securely on July 2, and they established off on their adventure.

But Fortunato quickly acquired disturbing information.

On arrival, the Dominican animal handle and health section informed me that If I vacation back again to the U.S. soon after July 14, I could not provide our cat again to the U.S. with us. He mentioned Foxxy wouldn’t be able to fly home with me! I couldn’t feel it.

Fortunato did a small investigation and learned the root of the trouble.

The CDC experienced detected a sudden increase in the number of pretend and insufficient rabies vaccination certificates for pet dogs arriving from the Dominican Republic. As a consequence, the CDC set a restriction on the importation of canines from the island nation.

As of July 14, pet dogs were on the no-fly record from the Dominican Republic to the United States.

But the buy created no point out of cats.

Fortunato browse by means of the info again and yet again. Absolutely nothing in the CDC’s warning need to have prevented her from flying house with her cat.

So why was JetBlue putting Foxxy on the no-fly listing?

JetBlue: We’re temporarily prohibiting all animals from flying to or from the Dominican Republic

For the up coming various months, Fortunato tried to get clarification of this new rule and permission to fly back again home with her cat. First, she arrived at out to the CDC.

The CDC reiterated that its ban on dogs did not increase to cats. But the consultant also pointed out that personal airlines can make their very own pet insurance policies. The CDC can’t handle all those procedures.

Please evaluate airline pointers as unique airlines have diverse pointers that CDC does not control.

Currently, CDC does not have a ban on cat importation.


Zoonoses Staff
Quarantine and Border Health Services Branch
Division of World wide Migration and Quarantine
National Heart for Emerging and Zoonotic Infectious Disorders
U.S. Facilities for Disorder Regulate and Avoidance

Asking JetBlue: What is protecting against me from traveling home with my cat?

Fortunato also contacted JetBlue in hopes that she could obtain another person who would support.

That energy only resulted in being referred back to the new JetBlue policy for traveling with pets from the Dominican Republic — the policy that prohibits it wholly.

JetBlue’s pet plan adjusted mid-trip for this cat and proprietor.

In desperation, Fortunato drove to the airport in Santo Domingo to plead with the JetBlue workers there.

I instructed them that Foxxy is a very previous cat and has been by my side through thick and skinny. I spelled out that I couldn’t depart her listed here — she would die. And I cannot remain, I have to go house. Foxxy has to go residence, as well. I asked them if they would allow Foxxy on the flight, and the reply was no.

Dejectedly driving back to her momentary house, Fortunato experienced no thought the place to change for assistance.

And then abruptly, scrolling by the world-wide-web, she identified an post about one more JetBlue passenger who had been impacted by a mid-journey plan transform.

“I hoped probably a person at Elliott Advocacy could support Foxxy and me also,” she recalled.

So she stuffed out our consumption type and waited.

“I’m intended to be flying residence with my cat in 3 times. Aid!”

Three times prior to Fortunato was supposed to be traveling home with her cat, she was in comprehensive stress manner. JetBlue experienced modified its pet coverage and now Foxxy, the docile, aged, totally vaccinated home cat, was no extended welcome aboard.

With time running out, Fortunato was determined. She valued her claim at “$1,000,000,000.”

That determine caught my eye, and I quickly examine via her plea.

Foxxy was my family members when I didn’t have any. I was on my personal when I located her left at the rear of in a corner in NYC. She served as a companion to me for many sleepless evenings. She designed confident I didn’t drop asleep with my stove on when I arrived residence from 13 get the job done hours. Make sure you assistance! I are unable to abandon her. My conscience will not allow me continue to be in peace if I allow this to come about.

So I will need your assistance.

I sent emails to the CDC, and they have been usually swift to get again to me. They verified that the CDC has no present rules that would prevent my cat from traveling property with me. But JetBlue continues to repeat that no animals are permitted on flights from the Dominican Republic at this time. The CDC stated it could not grant me an exemption for Foxxy simply because there is no ban on cats. I really don’t know what to do! Foxxy will die if I go household without her. Please assistance me!

Animal lovers have achieved the correct put!

Okay, anyone who appreciates me understands I’m an animal lover. In my house, I at the moment home two dogs, two cats, two guinea pigs, two parakeets, and a big Amazon parrot I inherited when my father died instantly past yr. My early morning routine resembles that of a farmer — granted on a a lot lesser scale. But I’m up at 6 a.m., and then it’s time to feed, drinking water, and thoroughly clean up all the animals.

Just after that, it is on to client advocacy!

So, if you’ve acquired a challenge that includes the welfare of an animal and you reach me — you are absolutely in luck!

Immediately after I went as a result of Fortunato’s paper path, I checked other airlines to see if there may be a way to get Foxxy home on a further provider. Sadly, that turned into a lifeless-stop appropriate absent considering that it appears that most airways traveling from the Dominican Republic have followed suit and banned all animals from the island.

So now what?

Inquiring JetBlue to make an exception and permit this cat fly property

Upcoming, I hoped to charm to our pleasant and valuable contact at JetBlue who might be ready to promptly grant an exception for Foxxy to arrive dwelling.

Howdy ***! 😊

We have a JetBlue shopper in excess of listed here with a awful predicament that I imagine can conveniently be fixed. Yekis Fortunato flew to the Dominican Republic on July 2 with “Foxxy,” her practically 20-yr-previous cat. Her return flight back to New York is on Aug 22. On July 14, the CDC started to limit Pet dogs from returning from the DR mainly because of large rabies rates in dogs at this time. Nevertheless, the CDC did not put the exact same limits on cats. JetBlue appears to have extended the limits to the two canine and cats and now Yekis is afraid she will not be in a position to convey Foxxy back again household.

Foxxy’s household is in the United States and she is an indoor, totally vaccinated, pretty previous home cat who travels in a provider.

Could your staff remember to have a search at the particulars of this request? There are no limits from the CDC that would stop a balanced, rabies-vaccinated cat from moving into the US. I’m like a duplicate of Foxxy’s rabies vaccine, details from the CDC about cats coming from the DR and a duplicate of the round-excursion ticket that Foxxy and Yekis are touring on.

Will Foxxy be permitted to occur back property with her owner on Aug 22 on Flight ***? (PS, Foxxy even follows all mask requirements for traveling 😆 — see photograph below my signature). (Michelle to JetBlue)

Foxxy the cat wants to fly home. Will JetBlue welcome her aboard?!
Foxxy, the practically 20-12 months-outdated cat who wants to fly again to the United States on JetBlue. She even follows all mask necessities!

The fantastic news: JetBlue will make it possible for Foxxy to fly home

In hrs, all the anxiety that Fortunato was acquiring around the fate of Foxxy was alleviated.

JetBlue approved Foxxy for boarding her flight household!

Our government get in touch with at JetBlue stated that their laptop program simply cannot distinguish involving a cat and a canine. The provider tackled the challenge by banning all animals. But a exclusive exemption was accepted for Foxxy.

To say that Fortunato was overjoyed is an understatement.

OMG!!!!!! I’m so content!!!!! I’m telling you I are unable to specific this sensation in words! I expended weeks hoping to talk with any one at JetBlue to address this awful challenge. I’m past grateful!! 

And now Foxxy has flown again home and is properly where she belongs. The approximately 20-calendar year-outdated cat can dwell out her times in the comfort and ease of Fortunato’s care. That’s a overall buyer advocacy and animal lovers’ accomplishment.

JetBlue allowed Foxxy the cat to fly home!
Foxxy is now back again property exactly where she belongs!

If you are flying with a pet, here’s what you require to know

We acquire pleas for help fairly frequently from tourists who’ve operate into problems although traveling with a pet. If you’re a pet lover and would like to travel with your cat or pet, here are some suggestions to preserve in brain.

  • Visit the CDC site
    Your first stage when you intend to go on getaway with your pet is to check out the CDC’s website. You will want to make absolutely sure that there are no recognized wellbeing challenges for animals at your meant spot. And, of course, you’ll want to make absolutely sure that you won’t have difficulties flying back to the United States with your pet. Bookmark the CDC’s Deliver an Animal into the U.S. webpage and examine it often — ahead of and through your journey.
  • Check your destination’s animal importation principles
    You will need to have to check animal importation rules for your destination well in advance of your trip. Going to the website of your destination’s customs authorities need to offer you with the facts you will need (these kinds of as vaccination requirements, quarantine regulations, etcetera.). Yet another outstanding resource for travelers with pets is the web site and app BringFido. There, you can examine entry prerequisites for your furry good friend (pet dog or cat) to just about any nation in the environment.
  • Look at the airline’s web-site
    Each individual airline has a pet plan, but all those policies range significantly amid carriers. Ahead of you guide your human tickets, it is important to make guaranteed that the airline can accommodate your pet. A typical grievance we get is from passengers who check out to incorporate their cat or dog to their itinerary later on, only to uncover out that it’s not probable. If you intend to journey with your pet, do your airline investigate ahead of paying out for your tickets.
  • Question your vet
    Traveling is stressful for animals, even underneath the greatest conditions. Just before you make your mind up to convey your cat or doggy on any flight with you, check with your vet’s feeling. Make certain your pet is cleared for journey, and get copies of all related overall health information. Be knowledgeable that demanded vaccines and other paperwork for entry for your pet will fluctuate by spot.
  • Hope the sudden
    When you are traveling with a pet, you’ll want to hope the surprising. Delays and cancellations are not unusual — in particular in the course of the world-wide pandemic. You should really think about these travel bumps when planning a trip with your cat or puppy. Keep in mind, matters can adjust at a moment’s recognize, and you really don’t want to be caught off guard. Be certain to pack extra foodstuff and prescription drugs, and reserve a nonstop flight if at all feasible.
  • Think about pet transport
    One more option to take into account is a pet transport support. These providers are competent at securely traveling your pet to locations about the globe. Their workers can also aid you establish the documentation that your pet will will need for travel. You can come across a highly regarded pet transportation assistance by The Global Pet and Animal Transportation Affiliation(IPATA). IPATA is a network of virtually 500 experienced pet shippers from close to the environment who abide by all the regulations and regulations of the Worldwide Air Transportation Affiliation (IATA). Even though this sort of support is not affordable, it can generally be the finest way to make sure that your finest mate is humanely taken care of and properly cared for during their journey. 🐶🐱🐾 (Michelle Sofa-Friedman, Elliott Advocacy)

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